Office Noise- it's a love/hate relationship for most.
Have you ever really listened to all the noise that takes place in your office?
Some of your employees can work through that no problem, like your sales guys, for instance- they were born to multitask, God love ‘em. However, your writers and editors cannot- each clickety-clack, ring, and new conversation distracts them from their detailed work. It’s not their fault- certain types of work require intense concentration.
The above example was actually pretty low-level background noise- you and I both know that most offices can and do escalate more than that. The problem here was that it was inconsistent- it lacked uniformity. Each different, distinct noise presented a new distraction. Surprisingly, though, low-level background noise is not such a bad thing if used correctly. In fact, many workers use white noise to provide a consistent, uniform hum to cover all the little inconsistent, irritating sounds so prevalent in an open office (like above). Similarly, a good number of companies and entities have employed sound masking units to provide uniform coverage for entire offices. The result has been increased productivity and less distracted (read that happier and less stressed) workers.