Sound Masking for Private Confidentiality


Most privacy breaches are simple and innocent. An employee’s cubicle is near an executive’s office, and they overhear confidential information. Or a board room has glass walls that leak sound to the adjacent work spaces.  Interestingly, while most eavesdropping is unintentional or by chance, it can still be quite detrimental.  Studies show that while most eavesdroppers mean nothing by it, many were actually able to use the gleaned information for themselves.

This is problematic for any business, from sensitive conversations to trade secrets.  In addition to typical businesses, military and government facilities also host sensitive conversations and meetings, in addition to documents not meant for just any eyes.  That’s not to mention churches and buildings that offer counseling or meetings for addictions or other similar issues.  Thus, unintentional and certainly intentional eavesdropping is less than ideal for any facility, no matter the reason.

Sound Masking for Confidentiality

Treating an acoustic environment sounds complex, but it is often described as “the ABC’s.” These describe the only methods of making a room truly “sound proof.”

  • You can Absorb the sound with panels or better ceiling tiles,
  • You can Block the sound by building walls or furniture partitions,
  • and You can Cover the sound by installing a high quality sound masking system.
The ABC’s are meant to work together- in an ideal world, you would utilize each resource.  However, there is one tool that is the most effective independently: covering.  Covering is achieved through sound masking, or the use of white noise emitted through speakers in the ceiling tiles.  This resource can be added to an existing facility or planned for during construction.   The result is measurable speech privacy, which both creates confidentiality and has the added benefit of  reducing distraction.